Shipping & Handling

Wise Words programs are provided as a download via Dropbox unless otherwise specified.  Please see information below regarding optional shipping costs and Dropbox information.


Goods are dispatched within 7 days of orders being received.


Customers will receive an email providing a link for a Dropbox download or notification that their disc has been shipped. 

 

Optional Shipping via Australia Post

Domestic Customers (within Australia)
Orders from within Australia can be provided as a disc shipped via Standard Australia Post. Additional costs apply for shipping.  Please choose the Optional Shipping tab on the left hand side of the home page below the programs and choose domestic shipping. Packages sent via Australia Post should arrive within 3-5 business days from the date of shipping.

 

International Customers (Outside Australia)
Shipment outside Australia is recommended as a Dropbox download.
Although Australia Post Airmail Service guarantees reliable delivery to over 200 countries in 3 to 10 working days, customs procedures in other countries have been known to delay the delivery of packages. Packages to international customers can incur delays and additional costs are applied for shipping.  

Please choose the Optional Shipping tab on the left hand side of the home page below the programs and choose international shipping.

 

Dropbox information
Dropbox is free. Dropbox works on any platform: Mac, Windows, iOS, Android and Blackberry.

Dropbox gives you 2GB of storage space for free but if you decide that you need more storage, they offer incentives to increase your allocated amount of free storage space.

To set up Dropbox either type 'Dropbox' into your search engine such as Google or Yahoo or open up your web browser and type in www.dropbox.com. Then click the Sign Up box in blue in the centre of the screen. Follow the instructions.

When you download Dropbox onto your device, it asks you if you are “Already a Dropbox User” or “New to Dropbox.” If you are new to Dropbox, you will be required to complete a brief online form stating your First Name, Last Name, Email and Password.

You will receive an email which will say ..

"Hi ...
Suzy Marshall (suzy@wisewordsaustralia.com.au) invited you to view the file "xxx.pdf" on Dropbox."
Click on the 'View File' button. Next click on the 'Download' button on the top right of the page. Following this, you will see a PDF file appearing on the bottom left of the page.  Click on this file and your program will appear.  Right click anywhere on this page and choose 'Save File'. Make sure that you save the file to your computer.  Now you are ready to use the file.

 

Pricing, Currency and Taxes
All prices are in AUD and include GST (Goods and Services Tax) of 10%.  This tax is applicable to all Australian orders.  If ordering from a country other than Australia the GST (Goods and Services Tax of 10%) will be refunded to your credit card or Paypal account. If you have any questions regarding shipping or tax refunds, please contact suzy@wisewordsaustralia.com.au 

 

International Credit Card or Paypal Payments
Your credit card company/Paypal will convert the transaction to your own currency.  The buyer is responsible for all local taxes as applicable.


 

 

 

 

 

 



 

 We accept         

PO Box 232, Hunters Hill, NSW 2110           phone Australia (02) 9817 5628
          phone international +61 2 9817 5628
email: suzy@wisewordsaustralia.com.au